This content is current only at the time of printing. This document was printed on 16 September 2020. A current copy is located at http://www.xlg888.com/contact-us
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Contact us
The APVMA is the regulator of pesticides and veterinary medicines up until the point of retail sale. For regulation policy issues, chemical use issues or for the regulation of other chemical products, please view information on the responsible organisations.
General contact details
Office hours: 9 am–5 pm AEST, Monday–Friday, excluding public holidays
Phone: +61 2 6770 2300
Email: enquiries@www.xlg888.com
Postal address: GPO Box 3262, Sydney, NSW, 2001, Australia
Armidale office address: 102 Taylor Street, Armidale, NSW, 2350, Australia
Canberra office address: Level 1, 11 Faulding Street, Symonston, ACT, 2609, Australia
Australian Business Number: 19 495 043 447
Find out how to contact us with assistance from the National Relay Service or Translating and Interpreting Service.
Registration enquiries
Obtain information on the registration of agricultural or veterinary chemicals products, active constituents, permits, pesticide chemistry and residues matters, including:
- administrative requirements
- progress of your application
- data lists and data protection enquiries
- changes to company details
- applications for new products and variations to existing registered products
- application fees, registration requirements and guidelines
- approval of active constituents and chemistry requirements
- permits for off-label minor uses, research purposes or emergency situations.
Phone: +61 2 6770 2300
Email: enquiries@www.xlg888.com
Media enquiries
For media only—general enquiries will not be answered by the media team. General enquiries should use the contact information above.
Mobile: +61 467 726 486
Email: media@www.xlg888.com
Adverse experiences
Report an unintended effect from the use of registered agricultural or veterinary chemicals.
Freecall: 1800 700 583 (within Australia)—charges apply for calls made from mobile phones
Email: aerp@www.xlg888.com
More information: Find out more about how to report?adverse experiences
Compliance—non-compliant products and active constituents
Report unregistered products and unapproved active constituents.
Phone: 1300 700 315
Email: compliance@www.xlg888.com
Chemical review
Phone: +61 2 6770 2400
Email: chemicalreview@www.xlg888.com
More information: Find out more about chemical review
Export—certificates of export
Seek information on exporting agricultural and veterinary chemicals.
Phone: +61 2 6770 2300
Email: export@www.xlg888.com
Feedback and complaints
Provide feedback or submit a complaint
Freedom of Information and privacy enquiries
Phone: +61 2 6770 2500
Email: foi@www.xlg888.com
See also: information about making a request
Good Manufacturing Practice
Manufacture of veterinary chemicals
Phone: +61 2 6770 2301
Email: mls@www.xlg888.com
More information: Find out more about Good Manufacturing Practice
Hormonal Growth Promotants (HGPs)
Supply of hormonal growth promotants
Phone: +61 2 6770 2302
Email: hgp@www.xlg888.com
More information: Find out more about Hormonal Growth Promotants (HGPs)
Import consents
Obtain approval or information on the import of unregistered products and unapproved active constituents.
Phone: +61 2 6770 2300
Email: enquiries@www.xlg888.com
International liaison matters
Email:?InternationalCoordinator@www.xlg888.com
Recall of products
Phone:?1300 700 315
Email: recalls@www.xlg888.com
More information: Find out more about recalls
Report suspected non-compliance
More information: Find out how to report suspected non-compliance